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CLIENT CASE STUDIES
Customer Service Excellence - Freeman: A Case Study Freeman: A Case Study
Read how the Chip Bell Group impacted Freeman's commitment to world-class service as well as their growth and bottom line results.
Click here
PDF - SIZE 2.35MB
 
CLIENT EVENT ANNOUNCEMENT
Convergys Corporation: Sundance Executive Forum Convergys Corporation: Sundance Executive Forum
View a short video clip created for one of Chip's clients to help promote their annual executive forum to be held at the St. Regis Deer Creek Resort in Utah.
Click here to Watch



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Financial Services

  • Bank of America
  • U.S. Bank
  • First Union
  • Royal Bank
  • Bank One
  • First Virginia Banks
  • State Street Bank
  • Hibernia National Bank
  • Huntington Bank
  • AgriBank
  • Chase Bank
  • Norwest Bank
  • American National Bank
  • Inter-American Development Bank
  • Federal Reserve Bank of Dallas
  • Merrill Lynch
  • Legg Mason
  • Smith Barney
  • Paine Webber
  • Midland Walwyn
  • Massachusetts Financial Services
  • Retirement Advisors of America
  • The Strong Funds
  • SunAmerica
  • American Skandia
  • Captec Financial
  • American Express
  • MBNA
  • Standard & Poor's
  • BISYS
  • Washington Mutual Bank
  • CTX Mortgage
  • Banco Continental de Panama
  • Pershing
  • Cy-Fair Federal Credit Union
  • H&R Block
  • SunTrust Mortgage
  • Banco Popular
  • Commonwealth Bank of Australia
  • Mortgage Lenders Network
  • Fidelity Investments
  • Ohio National Bank (ONESCO)

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Insurance

  • Prudential Insurance
  • The Traveler’s
  • Fortis Benefit Insurance
  • Life Insurers Conference
  • Safeco
  • AIG
  • Aetna Insurance
  • Zurich Insurance
  • General Accident and Life (UK)
  • American Medical Insurance Company
  • MassMutual
  • Hartford Insurance
  • Fireman’s Fund Insurance
  • Farm Bureau (IO)
  • Blue Cross-Blue Shield (AL, VA, MA)
  • USAA
  • WPS Health Insurance
  • John Hancock Financial
  • AIG Auto
  • Ivans
  • Westfield Insurance
  • Liberty Mutual
  • Allstate

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Retail

  • Sears
  • Victoria’s Secret Catalogue
  • Victoria’s Secret Stores
  • Lane Bryant
  • Limited Too
  • Mervyn’s
  • Nautica Retail
  • Wallace’s Bookstores
  • Ace Hardware
  • Hallmark Cards
  • Tanner Companies
  • Percision Lenscrafters
  • Fingerhut
  • Sound Advice
  • Blockbuster Video
  • Sheetz
  • Valvoline Oil Change
  • Dart Corporation
  • Pinch-a-Penny Pools
  • TracAuto
  • Midas
  • Regal Boats
  • Buick
  • Cox Target Media (ValPak)
  • VF Corporation
  • The Home Depot
  • Federated Stores, Inc.
  • Macy's
  • Bloomingdales's
  • McDonald's
  • Nissan Infiniti
  • Payless ShoeSource
  • CVS Corporation
  • Hertz Corporation
  • Groppetti Automotive

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Real Estate/Development

  • Windermere Real Estate
  • Coldwell Banker
  • Prudential Real Estate
  • Brookfield Development
  • WBC Holdings
  • Rentronics
  • AvalonBay Communities
  • North American Title
  • Re/Max
  • Re/Max of Texas

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Energy/Petroleum

  • Bonneville Power Administration
  • Power Supply Company
  • Duke Energy
  • Metropolitan Edison
  • Detroit Edison
  • ConEdison
  • Illinois Power
  • Houston Light & Power
  • MidAmerican Energy
  • BC Hydro
  • Consumers Power
  • Lower Colorado River Authority
  • St. Joseph Light & Power Company
  • Tampa Electric
  • Florida Power
  • Southern California Gas
  • Oklahoma Gas & Electric
  • LA Department of Water and Power
  • Public Service Corporation (WI)
  • Bridgeport Hydraulic Company
  • Southern Companies
  • Exxon/Mobil
  • Shell Oil
  • Chevron
  • OMI, Inc.
  • CITGO
  • Southern California Edison
  • FirstEnergy
  • Northeast Utilities
  • Public Service of New Hampshire
  • Connecticut Light and Power
  • Baldwin Electric

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Telecommunications/Cable

  • British Telecom
  • GTE
  • AT&T
  • Nortel Networks
  • Lucent Technologies
  • Verizon Wireless
  • Sprint
  • Bell Mobility
  • MCI Worldcom
  • Rogers Communications
  • Power and Telephone Supply
  • TCI West
  • Bell Canada
  • Bell Atlantic
  • Bell South
  • Southwestern Bell
  • Motorola
  • E.F. Johnson
  • SBC Global Markets
  • Nextel Communications
  • America On Line

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Hospitality/Restaurants/Entertainment

  • Ritz-Carlton Hotels
  • Marriott International
  • Residence Inns
  • Fairfield Inns
  • Courtyard by Marriott
  • Holiday Inns
  • Days Inns
  • Homestead Village
  • Caesars Palace
  • The Desert Inn
  • LaQuinta Inns
  • Spirit Cruises
  • AAA Auto Club South
  • Busch Entertainment
  • Host Marriott Services
  • Taco Bell
  • Domino’s Pizza
  • Cracker Barrel
  • Bruster’s Ice Cream
  • Allied Domecq (Dunkin Donuts)
  • Bugaboo Creek Steak Houses (Sage)
  • Long John Silver’s
  • Burger King
  • Hardee’s Food Systems
  • Universal Studios Hollywood
  • Universal Studios Orlando
  • AAA
  • Friendly's
  • AMF Bowling
  • Interstate Hotels and Resorts
  • McDonald's Corporation
  • Choice Hotels International

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Health Care

  • Aurora Healthcare (WI)
  • Brim Healthcare (OR)
  • St. Luke’s Medical Center (WI)
  • Sun Health (AZ)
  • OhioHealth
  • Southern Ohio Medical Center
  • Riverside Health System (VA)
  • Voluntary Hospitals of America
  • Bon Secours Hospital (MI)
  • Middlesex Hospital (CT)
  • Mount Carmel Hospital (OH)
  • Saint Vincent Health Center (PA)
  • Central Maine Medical Center (ME)
  • Kaiser Permanente (CO)
  • Quorum Health (TN)
  • American HomePatient (TN)
  • Bristol Medical Centers (TN)
  • Asbury Methodist Village (MD)
  • American Red Cross
  • University of Michigan Medical Center
  • University Hospital (Ontario)
  • Catholic Health Service
  • Novant Health
  • Kindred Healthcare
  • Greystone Healthcare
  • Aging Services of Minnesota
  • Visiting Nurses Association
  • Arbor Company

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Agricultural/Food

  • Elanco Animal Health
  • Lextron, Inc.
  • Dow Elanco
  • Cyanamid Crop Protection
  • PM AG Products
  • ConAgra
  • Cargill Argentina
  • Thomas J. Lipton Company
  • Nabisco Foods
  • Monsanto USA
  • Monsanto Canada
  • J. R. Simplott
  • Hill’s Pet Food
  • All-Kitchens’s Distributors
  • Federated Co-op Unlimited
  • McLane Company
  • Harris Teeter Foods
  • Tops Markets Food Stores
  • Giant Food Stores
  • Bi-Lo Food Stores
  • Pepsi
  • Smart & Final
  • Frosty Acres
  • The Merchants Company
  • Turkey Hill Minit Markets
  • Rochester Meats
  • United Producers
  • ConAgra Foods

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Transportation

  • Peterbilt
  • Kenworth
  • Paccar Parts
  • Bandag, Inc. (Retreads)
  • Target Tire
  • Trak Auto
  • Merchant’s Tire
  • Carolina Tractor
  • Ryder Trucks
  • Mayflower
  • Alamo Rent-a-Car
  • Ritchie Bros. Auctioneers
  • BC Transit
  • Via Rail
  • Marine Pacific
  • Continental Airlines
  • System One
  • Blue Bird Corporation (Buses)
  • Flight Safety International (Pilot Training)
  • AeroTech (Jet Engine Maintenance)
  • Midas
  • Honda
  • Kalmar Industries
  • Cruiser's Yachts
  • Manheim Auto Auctions
  • Hertz Corporation
  • Groppetti Automotive

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Manufacturing/Engineering/Construction

  • IBM
  • Cadillac
  • 3M
  • Lucent
  • Microsoft
  • Square D
  • Carrier
  • Harley-Davidson
  • General Electric
  • Raytheon
  • Boeing
  • Lockheed Martin
  • Builders Marts of America
  • Carolina Builders
  • Wickes Lumber Company
  • Georgia Pacific
  • Parker Hannifin
  • Lord Corporation
  • Broyhill Furniture Industries
  • Okuma Machinery
  • Contractors 2000
  • Taylor Corporation
  • Carolina Handling
  • Plumber's Success International (VenVest)
  • Ingersoll-Rand
  • Buell Door Company
  • Dominion Homes
  • Terex Corporation
  • Schneider Electric
  • John Laing Homes
  • Grand Homes
  • Okidata
  • Bombardier Aerospace
  • Medtronic

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Pharmaceutical/Chemical

  • TAP Pharmaceuticals
  • Pfizer
  • Eli Lilly
  • GlaxoSmithKline
  • Bristol-Myers Squibb
  • Roche Diagnostic
  • Bayer Diagnostic
  • Covance
  • Ashland Chemical
  • BF Goodrich (Specialty Polymers & Chemical)
  • PVS Nolwood Chemicals
  • GE Betz
  • Bracco Diagnostic
  • Express Scripts
  • CVS Corporation

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Consulting/B2B Services

  • Chep Equipment pooling
  • Ringhaver Equipment
  • Andersen Consulting
  • Booz Allen & Hamilton
  • Ernst & Young
  • Price Waterhouse Coopers
  • Blank Rome Comisky & McCauley
  • OCLC
  • PeopleSoft
  • Watson Wyatt
  • Spencer Stuart
  • Howard Schultz & Associates
  • HRI, Inc. (Conference Mgt.)
  • TruGreen LawnCare
  • Aramark Uniform
  • Aramark Refreshment
  • Jani-King International
  • Sodexho
  • Martindale-Hubbell
  • Freeman Companies
  • Microsoft
  • Accenture
  • McNees Wallace & Nurick
  • Baker and McKenzie
  • Nutter, McClennen & Fish
  • 3E Company
  • General Growth Properties
  • Institute for International Research
  • Bell's Flavors and Fragrances
  • Allied Waste
  • PricewaterhouseCoopers
  • Builder MT
  • MedAxiom
  • Acosta
  • Avid Ratings
  • World Business Research
  • TravelClick
  • KPMG
  • RSM McGladrey
  • Affinion Group

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Associations

  • American Association of Health Plans
  • American Bankers Association
  • American Booksellers Association
  • American Feed Industry Association
  • American Gas Association
  • American Nursery & Landscape Association
  • American Medical Group Association
  • American Society for Training and Development
  • Association of High Technology Distributors
  • Association of Independent Corrugated Converters
  • Association of Directory Publishers
  • British Columbia & Yokon Hotels Association
  • Council of Hotel and Restaurant Trainers Association
  • Credit Union Executives Society
  • Edison Electric Institute
  • Equipment Leasing Association
  • Fluid Power Distributors Association
  • Epsilon Sigma Phi (Home Economists)
  • Georgia Association of Nurse Executives
  • Health Industry Distributors Association
  • International Reprographics Association
  • Life Insurance Marketing & Research Association
  • Material Handling Industry Association
  • National Association of Health Care Plans
  • National Association of Chain Stores
  • National Association of Professional Employer Organizations
  • National Business Aviation Association
  • National Association of Independent Life Insurers (NAILBA)
  • National Pizza Operators Association
  • National Pool and Spa Institute
  • National Restaurant Association
  • National Society of Healthcare Food Service
  • National Unit Trust Association
  • Nebraska State Bankers Association
  • Northern Suburban Recreation Association
  • NY State Bankers Association
  • Pennsylvania Travel Council
  • Produce Marketing Association
  • Producer’s Livestock Association
  • Pharmaceutical Manufacturers Association of Canada
  • Self Storage Association
  • Texas Circulation Management Association
  • Western Petroleum Marketing Association
  • Utility Communicators International Association
  • Support Services Professionals Association
  • Greater Washington Society of Association Executives
  • American Society of Association Executives
  • Society of American Florists
  • International Dairy-Deli-Bakery Association
  • National Wood Flooring Association
  • National Association of Realtors
  • Credit Union National Association
  • Photo Marketing Association
  • International Health, Racquet & Sportsclub Association
  • International Association of Speakers Bureaus
  • National Propane Gas Association
  • Mystery Shopping Provider's Association (MSPA)
  • Information Technology Service Management Forum (itSMF)
  • Association of Specialists in Cleaning & Restoration
  • Association of Collegiate Conference and Event Directors-International
  • Insulating Concrete Form Association
  • American Fence Association
  • National Association of Home Care
  • Texas Self Storage Association
  • Health Care Administrators Association
  • Pennsylvania Homecare Association
  • Assisted Living Federation of America

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Newspapers/Publishing

  • Book Expo
  • Cap Cities Distributors (Comic Books)
  • Houston Chronicle
  • Hearst Newspapers
  • Inc. Magazine
  • Inland Press Association
  • Lansing State Journal

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Colleges/Educational

  • Cornell University
  • Penn State University
  • University of North Carolina
  • Manchester University (UK) Business School
  • Computer Curriculum Corporation
  • Jefferson County Public Schools (KY)
  • Des Moines Public Schools (IO)
  • Breakthrough to Literacy (McGraw-Hill)

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Government/Not for Profit

  • Oregon State Lottery
  • U.S. Border Patrol
  • City of Charlotte
  • Michigan State Police
  • State of Missouri
  • State of New York
  • State of Tennessee
  • Wisconsin Department of Tourism
  • Commonwealth of Pennsylvania
  • General Service Administration
  • U.S. Department of Justice (INS)
  • U.S. Department of Interior
  • U.S. Department of Navy
  • Federal Emergency Management Agency
  • Greater Westmoreland Chamber of Commerce (PA)
  • Greater Providence Chamber of Commerce (RI)
  • Greater Tucson Chamber of Commerce (AZ)
  • Raleigh Chamber of Commerce (NC)
  • Better Business Bureau of Pikes Peak
  • National Security Agency
  • City of Santa Clarita, California
  • National Security Agency

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