by wiadmin | May 10, 2022 | Customer Loyalty
I have a confession. I almost always go for the “off the beaten path” choice. Tried and true is typically trumped by “I’ve never had that before.” So, you can imagine my reaction when the waiter seated us and handed us the breakfast menu with the announcement:...
by wiadmin | Dec 6, 2013 | Customer Loyalty
What inspires you? Inspiration comes from a Latin word which means to “breathe life into” or to “animate.” I get inspired by an unexpected, completely generous act of kindness. I watched a man stop four lanes of traffic that passed through a residential neighborhood...
by wiadmin | Nov 22, 2013 | Customer Loyalty
What would it take to make your small business a destination location–the store, firm, website, or service that everyone was talking about? Betty’s Country Store is the talk of the town in Helen, GA, a quaint Alpine mountain village a few miles from my river...
by wiadmin | Jun 21, 2013 | Leadership
Summer is always the season of summer camp! My nine year old granddaughter, Kaylee, went to her first overnight camp last July…for two weeks and in another state! Before she went, if she talked with her two sisters about summer camp, you could hear the...
