by wiadmin | Dec 1, 2020 | Customer Loyalty
All my life, I thought leaves departed trees in the fall because they got too old to hang onto the branch and gravity bested their grasp. It does not work that way. Trees literally release their leaves from the limb. Here is how a leaf becomes the prey of gravity....
by wiadmin | Sep 8, 2020 | Customer Loyalty
“Electricity” is a captivating song in the acclaimed Broadway hit (and movie) Billy Elliott. The song is actually the answer to a question the evaluator asked 11-year-old Billy after he had auditioned for a slot at the Royal Ballet School in London; “What does...
by wiadmin | Sep 1, 2020 | Customer Loyalty
He stood on a platform in the early afternoon of a cold November day only a few feet from the edge of Soldier’s National Cemetery. He was dizzy and feverish, suffering with the beginning of smallpox. It had been four months since the end of the bloody Battle of...
by wiadmin | Jun 19, 2018 | Customer Loyalty
It was supposed to be a romantic breakfast at a renovated historic hotel in mid-town Atlanta. It was early, the restaurant was not crowded, yet our waitress had obviously shifted to a low gear before we arrived. My wife and I ordered the same basic meal and intended...
by wiadmin | Nov 21, 2017 | Customer Loyalty
It was a small gesture. But, it was one that carried a giant meaning. Plus, it was a detail that played out in many ways from start to finish. My wife and I had an early morning breakfast at the Huddle House in Clarkesville, GA, a few miles from our river home. Their...
