by wiadmin | Dec 17, 2019 | Customer Loyalty
The holiday season is here, and those who forge new customer habits through compelling customer experiences will win the sale. Forecasters anticipate consumers will shell out more than $730 billion dollars between Thanksgiving and New Year’s day, up 4% over 2018....
by wiadmin | Dec 22, 2015 | Customer Loyalty
Host! The word carries a variety of meanings, each painted in the color “help.” It conjures a maître de escorting a guest to the best table; a hotel concierge taking the stress out of a tourist’s holiday; or the greeter at a large party ensuring no detail is...
by wiadmin | Oct 8, 2015 | Customer Loyalty
Today is October 8th. National Customer Service Week started on Monday and has run through the week. However, we started the ‘celebration tips countdown’ a full week before. With a hat-tip to former Tonight Show host, Dave Letterman, we have been offering you a way...
by wiadmin | Jun 9, 2015 | Customer Loyalty
There is something magical about a jack-in-the-box. First, the toy is always colorful. Most make happy music as you wind the crank. But, the coolest part is the fact that you never know exactly when the “jack” is going to pop out of the box. What makes this toy such...
by wiadmin | May 23, 2014 | Customer Loyalty
Sounds weird, doesn’t it? But, if you have ever heard a giant dance organ with its happy calliope sounds and its art deco designs while thinking about customer service, you will quickly get the metaphor. Dance organs were popular in the early 1900’s and provided...
