by wiadmin | Oct 6, 2020 | Customer Loyalty
Mescal is a unique adult beverage I occasionally enjoy. I like it served chilled and neat (meaning no mixers or ice). Mescal is in the same beverage family as tequila, but is made with different types of agave plants; tequila is made only with blue agave plants that...
by wiadmin | Oct 10, 2018 | Guest Post
The following is a guest post by customer service and customer experience expert, Shep Hyken. I believe that that the next competitive differentiator will be convenience, and I’ve written an entire book on the subject, The Convenience Revolution. Offering...
by wiadmin | Sep 30, 2015 | Customer Loyalty
My wife and I grabbed a quick weekend in New York City. After arriving at The London NYC hotel on Friday afternoon armed only with advance tickets to a Friday night and Saturday afternoon play, we went straight to the hotel concierge! We needed help with dinner...
