by wiadmin | May 30, 2014 | Leadership
So, you are looking for a mentor! They come in many shapes, sizes and varieties. But, the best mentors have a few common characteristics. Doing your homework with the following mentor shopping list in mind can be the difference between getting stuck with an...
by wiadmin | Oct 1, 2013 | Customer Loyalty
National Customer Service Week is October 7-11, 2013. It is a week we spotlight the power and prosperity found in delivering an innovative customer experience. In the days leading up to Customer Service Week we will offer a key principle you can use to elevate the...
by wiadmin | Jun 14, 2013 | Leadership
Tabby was a new kitten to the neighborhood. Escaping from her brand new owner’s side porch one afternoon, she climbed to the top of the tallest tree in the area. Neighbors advised the owner to let Tabby come down on her own. But after a night in the tree, the young...
by wiadmin | May 7, 2013 | Leadership
“Do you give the horse his strength or clothe his neck with a flowing mane? Do you make him leap like a locust, striking terror with his proud snorting? He laughs at fear, afraid of nothing; he does not shy away from the sword. In frenzied excitement he eats up the...
by wiadmin | Apr 30, 2013 | Leadership
Castor Oil: “A foul tasting oil used in the 1950’s to cure whatever ailment a kid claimed he had that would keep him from having to get on the early morning school bus.” My mother believed castor oil was a miracle cure. From a stomach ache to sore legs to ringing...
