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Innovative Service Preview run time: 6 minutes.
Wired and Dangerous Preview run time: 6 minutes.
Clients as Partners Preview run time: 5 minutes.
Customer Loyalty Guaranteed Preview run time: 5 minutes.
ABC News Now - Money Matters Preview run time: 7 minutes.
FOX Business - Money For Breakfast Preview run time: 5 minutes.
Who's Your Gladys? Interview Series with Marilyn Suttle (Audio Clip)
Interview: Chip Bell & John Patterson are interviewed by Marilyn Suttle - Who's Your Gladys? Interview Series. Duration: 29.00 Date: 08.21.2009 Click here to Listen
Centric Strategies with Kristina Evey (Audio Clip)
Interview: Chip Bell is interviewed by Kristina Evey on the Centric Strategies Radio Show. Duration: 33.00 Date: August 2009 Click here to Listen
Economic Perspectives with Hopeton Hay (Audio Clip)
Interview: Chip Bell & John Patterson are interviewed by Hopeton Hay on the Economic Perspectives Radio Show. Duration: 27.00 Date: 06.22.2009 Click here to Listen
The Small business
Advocate with Jim Blasingame (Audio Clip)
Interview: Jim Blasingame - Chip R. Bell & John R. Patterson Topic: More and more, customers are posting their experiences, good and bad, online. Duration: 8.00 Date: 05.24.2011
Interview: Jim Blasingame - Chip R. Bell & John R. Patterson Topic: How do you combine customer care practices with social media technology? Duration: 15.00 Date: 09.21.2009
Interview: Jim Blasingame - Chip R. Bell & John R. Patterson Topic: Will customer care look different in the future? Duration: 15.00 Date: 08.07.2009
Interview: Jim Blasingame - Chip R. Bell & John R. Patterson Topic: What do you have to do to get customers to not only do business with you, but to never leave? Duration: 21.00 Date: 05.18.2009
Interview: Jim Blasingame - Chip R. Bell & John R. Patterson Topic: Selling in a recession is more about what customers need than what you have to sell? Duration: 13.00 Date: 03.11.2009
Interview: Jim Blasingame - Chip R. Bell & John R. Patterson Topic: Value-added service is now expected. Duration: 19.00 Date: 12.22.2008
