If you wish to preview a much longer version of
the Magnetic Service keynote or others, contact Washington
Speaker's Bureau for a complete promotion package, including detailed descriptions,
Chip's keynote schedule, and his fees.
In
order to view the videos, you must have Windows Media Player, RealPlayer or Apple
QuickTime Player installed on your computer.
ABC News Now - Money Matters
Preview run time: about 7 minutes.
Chip Bell and John Patterson on ABC News Now, Money Matters.
WINDOWS MEDIA
Depending on your available bandwidth, you may
experience a 30 second buffering delay when viewing the videos. Thank you for your
patience.
Take Their Breath Away
Preview run time: about 3 minutes.
Chip delivers the keynote address for the Allstate Insurance
Marketing and Corporate Affairs Managers Meeting at the Allstate corporate headquarters.
WINDOWS MEDIA
Depending on your available bandwidth, you may
experience a 30 second buffering delay when viewing the videos. Thank you for your
patience.
Magnetic Service
Preview run time: about 5 minutes.
An excerpt from Chip's 60-minute recent opening keynote speech on
"Magnetic Service: Creating Passionately Devoted Customers" to about 1000
attendees at the annual conference for ValPak.
WINDOWS MEDIA
REALPLAYER MEDIA
Depending on your available bandwidth, you may
experience a 30 second buffering delay when viewing the videos. Thank you for your
patience.
Clients as Partners
Preview run time: about 5 minutes.
An excerpt from Chip's 75-minute opening keynote speech on
"Clients as Partners" to about 1200 attendees at the recent Woodbury Financial
annual management conference.
WINDOWS MEDIA
REALPLAYER MEDIA
Depending on your available bandwidth, you may
experience a 30 second buffering delay when viewing the videos. Thank you for your
patience.
Creating a High Performance Service Team
Preview run time: about 5 minutes.
An excerpt from a keynote for the Southern California Edison
Customer Hero Celebration.
WINDOWS MEDIA
QUICKTIME PLAYER MEDIA
Depending on your available bandwidth, you may
experience a 30 second buffering delay when viewing the videos. Thank you for your
patience.
Money For Breakfast
Preview run time: about 5 minutes.
Chip Bell and co-author John Patterson featured live on the
"Money for Breakfast" show on Fox Business Network.
WINDOWS MEDIA
Depending on your available bandwidth, you may
experience a 30 second buffering delay when viewing the videos. Thank you for your
patience.
Who's Your Gladys? Interview Series with Marilyn Suttle (Audio Clip):
Interview: Chip Bell & John Patterson are interviewed by Marilyn Suttle - Who's Your Gladys? Interview Series. Duration: 29.00 Date: 08.21.2009 Click here to Listen
Centric Strategies with Kristina Evey (Audio Clip):
Interview: Chip Bell is interviewed by Kristina Evey on the Centric Strategies Radio Show. Duration: 33.00 Date: August 2009 Click here to Listen
Economic Perspectives with Hopeton Hay (Audio Clip):
Interview: Chip Bell & John Patterson are interviewed by Hopeton Hay on the Economic Perspectives Radio Show. Duration: 27.00 Date: 06.22.2009 Click here to Listen
The Small business
Advocate with Jim Blasingame (Audio Clip):
Interview: Jim Blasingame interviews Chip R. Bell & John R. Patterson Topic: How do you combine customer care practices with social media technology? Duration: 15.00 Date: 09.21.2009
Interview: Jim Blasingame interviews Chip R. Bell & John R. Patterson Topic: Will customer care look different in the future? Duration: 15.00 Date: 08.07.2009
Interview: Jim Blasingame interviews Chip R. Bell & John R. Patterson Topic: What do you have to do to get customers to not only do business with you, but to never leave? Duration: 21.00 Date: 05.18.2009
Interview: Jim Blasingame interviews Chip R. Bell & John R. Patterson Topic: Selling in a recession is more about what customers need than what you have to sell? Duration: 13.00 Date: 03.11.2009
Interview: Jim Blasingame interviews Chip R. Bell & John R. Patterson Topic: Value-added service is now expected. Duration: 19.00 Date: 12.22.2008
If you wish to preview a much longer version of
the Magnetic Service keynote or others, contact 
Chip Bell and John Patterson on ABC News Now, Money Matters.
Chip delivers the keynote address for the Allstate Insurance
Marketing and Corporate Affairs Managers Meeting at the Allstate corporate headquarters.
An excerpt from Chip's 60-minute recent opening keynote speech on
"Magnetic Service: Creating Passionately Devoted Customers" to about 1000
attendees at the annual conference for ValPak. 
An excerpt from Chip's 75-minute opening keynote speech on
"Clients as Partners" to about 1200 attendees at the recent Woodbury Financial
annual management conference. 
An excerpt from a keynote for the Southern California Edison
Customer Hero Celebration. 
Chip Bell and co-author John Patterson featured live on the
"Money for Breakfast" show on Fox Business Network.
