I've been having some fantastic conversations with Chip Bell around innovation and including your customer in the innovation process. The conversation was so rich, I've broken this week's Asking For a Friend into two parts... here's part 1 where Chip shares some great ways to partner with your customer (and those close to your customer) to tap into micro-innovations and solve problems. Be on the lookout for part 2 later this week. #cxstrategy #culture #leadership #innovation
Great thoughts - interesting stuff about what Starbucks implemented because of customer ideas/feedback
David Dye
4y
Love the thoughts on including customers in the process!
Strategic Ministry Partnerships | PNW/Rocky Mountains
4yAwesome video on insight and innovation. Thanks for sharing this. Wish you the best!