Chip Bell is a renowned keynote speaker on customer loyalty and the author of several best-selling books. Brian and Chip have a conversation about many of the insights and tools that Chip teaches his clients to transform them from satisfied customers to loyal brand advocates. Chip has a theory that instead of giving employees power, we should unleash the power that is already within them. Please listen, subscribe and share.

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brianb@buildcs.net

https://www.chipbell.com/