If Mentoring were a Movie

movieWatching television was often the impetus for backyard play when we were kids. Watch a baseball game and you were looking for your bat and glove by the end of the ninth inning. If it was cowboys and Indians on the tube, we donned bows and arrows or cap pistols as we headed out back to mimic what we had watched. As adults, we still do. Movies and TV influence our work life.

How many times at work have you heard lines like: “Make you an offer you can’t refuse” (from The Godfather), “Show me the money,” (from Jerry McGuire), “If you build it they will come,” (from Field of Dreams) or “Houston, we have a problem,” (from Apollo 13). You can think of many more.

What if mentoring was a movie title? Which movie title would your protégé select to characterize your relationship? I asked one group of protégés that question and got answers ranging from The Good, The Bad and The Ugly to The Ten Commandments to Gone with the Wind. One clever response was The Accidental Tourist. What would your protégé’s choice of movie title suggest about the quality of your relationship?


P.S. You might be interested in Seven Do’s and Don’ts for Mentors by Jessica BrondoForbes.com, 6/18/13.

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Dr. Chip R. Bell is a world-renowned authority on customer loyalty and innovative service. Global Gurus ranked him in 2018 the #2 keynote speaker in the world on customer service; #1 in North America. He also is the author of numerous national and international best-selling books including Take Their Breath Away, Managing Knock Your Socks off Service, Magnetic Service, The 9½ Principles of Innovative Service and Customers as Partners. His books have been translated into over a dozen languages.

His newest customer service book is the award-winning, best-selling book Kaleidoscope: Delivering Innovative Service That Sparkles.

Dr. Bell has appeared live on CNBC, Bloomberg TV, CNN, Fox Business, ABC, CBS, NPR Marketplace and his work has been featured in Fortune, Wall Street Journal, Financial Times, Forbes, Businessweek, Entrepreneur, Inc. Magazine, and Fast Company.


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