The Mentor’s Message: Set Your Protege Free

horse race“Do you give the horse his strength or clothe his neck with a flowing mane? Do you make him leap like a locust, striking terror with his proud snorting? He laughs at fear, afraid of nothing; he does not shy away from the sword. In frenzied excitement he eats up the ground; he cannot stand still when the trumpet sounds.”

These powerful words from Job 39 open the movie Secretariat, a film about the greatest horse that ever lived. Not only did Secretariat (real name: Big Red) win the Triple Crown, he won two of the three races in record time that stands today, almost 40 years later. The storyline of the movie was about owner, Penny Chenery Tweedy, insisting trainer and jockey let Secretariat run his own race–that is, with minimum supervision.

What if mentoring was all about removing, not about adding? What if mentors believed their protégé was like a prize “race horse” that only needed the permission, proficiency, and protection to achieve greatness? What if mentors worked as hard to get out of the way as they did to control and direct?

Had Secretariat trainer Lucien Laurin or jockey Ron Turcotte decided they needed to dictate, direct and domesticate Secretariat we might never have gotten to witness his “frenzied excitement to eat up the ground” as he ran the race he was meant to run.

Set your protégé free and let him or her “learn like the wind.”

 

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NOT your average GOOD speaker Dr. Chip R. Bell

Dr. Chip R. Bell is a world-renowned authority on customer loyalty and innovative service. Global Gurus ranked him in 2018 the #2 keynote speaker in the world on customer service; #1 in North America. He also is the author of numerous national and international best-selling books including Take Their Breath Away, Managing Knock Your Socks off Service, Magnetic Service, The 9½ Principles of Innovative Service and Customers as Partners. His books have been translated into over a dozen languages.

His newest customer service book is the award-winning, best-selling book Kaleidoscope: Delivering Innovative Service That Sparkles.

Dr. Bell has appeared live on CNBC, Bloomberg TV, CNN, Fox Business, ABC, CBS, NPR Marketplace and his work has been featured in Fortune, Wall Street Journal, Financial Times, Forbes, Businessweek, Entrepreneur, Inc. Magazine, and Fast Company.

 

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