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Take Their Breath Away

About the book

This ingenious, real-world guide explores a variety of exciting, creative customer experience ideas using examples from remarkable customer-centric organizations. The key to a successful enterprise is value-added service, but the secret to great customer service is surprising customers with a value-unique experience. Take Their Breath Away™ provides ideas and insights for all who want to create a stunning, mind-blowing customer experience. A national best-seller

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Media and Resources

Video and Sample Chapter

Video Trailer

Download a Sample Chapter

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